Technology changes the way you work, we live our lives, and have fun. Technology can empower businesses with improvements in productivity, faster development, and production cycles, higher making employee decision and improves customer service. But these benefits bring new technology derivatives is not always a smooth process. Technology is often initially, disruptive before it becomes empowerment.
Although the ideas developed in this article may be of general applicability, are primarily intended to refer to the incorporation of new information and communication in the business process technologies.Information technologies of involving computers and their peripherals, as well as data flow through area local.Comunicaciones networks any voice and video involve activity including system phone and related equipment, as well as the ways of communication, creation of wide area networks.
The business of technology changes
Each action carried out within a business is part of the process or otro.A times processes are easily defined and easily observable, as in the path of a purchase order.On other occasions, the process is not so clear, but nevertheless still exists even if by default.
New technologies are introduced in the business:
Accelerate existing processes extend the capabilities of existing processes of change processes
Modifying processes, new technologies often allow new ways to conduct business that were not previously possible.
It is not simply accelerate existing processes, new technologies will be disruptive when first introduced vez.Esto is a consequence of changing patterns of behavior and relationships with others.
When an interrupt occurs, productivity often suffers first, until the moment in new processes be as familiar as the antiguos.En here, is to be hoped that the goal has been achieved to a higher level of productivity than the level in which began before the introduction of new technology.
It therefore includes a common cycle that occurs with the introduction of new technologies:
InterrupciónReducir productivity, and, finally, draw a higher plateau of productivity than putting up
The obvious targets for the introduction of new technologies are as follows:
Minimize interrupt minimize the time it takes to maximize the productivity gain productivity
In achieving these objectives is useful to understand the:
Context in which they operate processes, i.e., that will be affected by changes in the affected specific processes Democratizing potential types of technology of the people who will react very differently to new technologies
The processes by which a company operates and the introduction of new technologies does not exist in isolation.Both of these exist within a context that can be part of and affect:
Social relationships within an organization and, possibly, with companies who carry out business policy (food) structures within an organization as individuals see themselves and their skills
Democratizing technology.If you use to create and disseminate useful information for the mission and objectives of the business, can be a great equalizer between "levels" of the management and staff.The key word is "dissemination".If the access to information is decentralized, and enables easy communication of information, "first line" workers can improve the quantity and quality of decisions being made without having to involve the layers of management.
Types of populations from a technology point of view
From a perspective of the introduction of new technologies in your company, it can be useful to understand the following four types of people:
Innovators/embracers aceptoresOrdenasen enthusiasts
Innovators/embracers will investigate new technologies for their own account.It is sometimes useful for the introduction of new technologies that otherwise would have not known to the company.Sometimes be a "spine" in pushing for new technologies that they think will be useful (or simply "clean" to take) but that do not fit into program or objectives of the empresa.estas people adopting new technologies when entered by others, will often be the first fully integrate and make use of it and could help others to take full advantage of new technologies.
Enthusiasts will accept new technologies with entusiasmo.Normalmente do not seek, but will be keen to incorporate it into their processes, their result caso.Como opening, which often easily learn how to use new technology and can also be useful to help others through the learning process.
Acceptors will accept new technologies because it is necesario.No is buscarlo.De made, often try to avoid that at first until you are forced to aceptarlo.Una time who understand that new technology is here to stay, voluntarily learn how benefit from it, or at least live with it.
Order usually oppose new technologies and are often very vocal about of your opposition. often cated changes and often never change if you do not have to, or quit before they are made to change "the way they do things".
Productivity versus time curve will look different for each of these types of personas.Piense how each person in your own organization fits into these four tipos.Piense how influences which derive all the benefits that you have carefully orientados.Piense in how it will affect the ability to discover additional benefits once deployed the tecnologías.La understanding the differences can help to smooth out the rough during and after the implementation process.
Reduce disruption; increase power
Understand the context in which there are processes, the potential of democratization of technology, and the types of people will help you to achieve the objectives referred to a more rapid reward a smooth introduction of new technologies.
Do new technologies transparent to the user or, at least make them as intuitive to operate as extra posible.Tiempo planning prior to the introduction of new technologies and the training of employees in the use of technologies can provide a return many times greater than the hours spent on planning and training. can achieve more rapid increases in productivity, less impact on customers and lower support costs.
With proper planning and training, the curve of productivity will increase at a faster pace and at a higher level which otherwise could have achieved
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